[Job Vacancy] Operations Analyst at Pathway Advisors Limited

Jobs

Pathway Advisors Limited is a boutique investment banking firm that aims at integrating superior values of trust and honesty while providing exceptional Investment Banking services to identified clients which includes financial institutions, corporations and high-net-worth individuals. Our Vision is “To be the most respected Investment Banking Firm in Nigeria”. We are committed to building an organization with world-class skills and management capability to achieve the Company’s vision.

We are recruiting to fill the position below:

Job Title: Operations Analyst

Location: Lekki Phase 1, Lagos

Job Summary

An Operations Analyst in a micro-lending company plays a crucial role in optimizing and overseeing the day-to-day operational processes.
This position involves analyzing and improving operational workflows, ensuring compliance with regulatory standards, and contributing to the overall efficiency of the company’s lending operations.

Job ResponsibilitiesProcess Optimization:

Analyze and evaluate operational workflows to identify areas for improvement.
Develop and implement strategies to enhance the efficiency of lending processes.

Compliance and Risk Management:

Ensure compliance with regulatory standards and company policies.
Identify and assess operational risks, implementing measures to mitigate these risks.

Data Analysis and Reporting:

Collect, analyze, and interpret data related to lending operations.
Prepare regular reports and dashboards to communicate key operational metrics to management.

Customer Service Support:

Assist in resolving customer inquiries and issues related to lending operations.
Collaborate with customer service teams to enhance the overall customer experience.

Loan Processing:

Oversee the loan application and approval process, ensuring accuracy and adherence to lending policies.
Work with the underwriting team to assess and verify borrower information.

Documentation and Record-Keeping:

Maintain accurate and organized records of loan transactions.
Ensure documentation complies with regulatory and internal standards.

Collaboration:

Collaborate with different departments, including finance, compliance, and customer service, to streamline cross-functional processes.
Serve as a liaison between departments to address operational challenges and implement solutions.

System Integration:

Work with IT and systems teams to integrate and optimize operational systems.
Provide support for the implementation and maintenance of new software or technologies.

Job Qualifications

Bachelor’s Degree in Business, Finance, Operations Management, or any other
Proven experience in operations analysis, process improvement, or a related role in the lending industry.
Knowledge of micro-lending operations, short-term finance, and SME lending.
Familiarity with regulatory compliance standards in the micro-lending industry.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent communication and interpersonal skills.
Attention to detail and accuracy in data analysis and reporting.
Proficiency in Microsoft Excel, data analysis tools, and operational software.
Ability to adapt to changing priorities and work in a dynamic environment.

Job Experience:

3-5 years of relevant experience in operations analysis or a similar role in the micro-lending or financial industry.
Demonstrated success in implementing process improvements and optimizing operational workflows.
Familiarity with risk management practices and compliance requirements in micro-lending.

Knowledge and Skills:

Comprehensive understanding of operational processes in micro-lending, short-term finance, and SME lending.
Adaptability and ability to thrive in a fast-paced environment.
Ethical conduct and adherence to industry standards and micro-lending policies.
Proficiency in data analysis and reporting.
Knowledge of regulatory compliance standards and risk management in micro-lending.
Strong organizational and project management skills.
Ability to collaborate with cross-functional teams in a micro-lending environment.
Familiarity with operational software and technologies specific to micro-lending.
Customer-focused mindset and commitment to delivering high-quality service.
Effective communication and interpersonal skills.

Why work for us

Competitive Compensation
Friendly, dynamic and innovative Company culture
Bonuses and Incentives
Technology and Tools
Employee Recognition Programs
Professional Development Opportunities:
Work-Life Balance
Inclusive and Diverse Environment.
Cool Office Space
Health and Wellness Programs

How to ApplyInterested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: The Operations Analyst in this role will contribute to the efficient functioning of operational processes in a micro-lending company, supporting continuous improvement, risk management, and overall organizational effectiveness in the unique context of short-term personal and SME finance services.

Application Deadline 30th November, 2023.