[Job Vacancy] Front Desk Officer at Primrose Specialist Hospital

Jobs

Primrose Specialist Hospital is a premium, high-standard health facility in a modern and quiet environment for excellent ambiance. It boasts of modern state-of-the-art equipment including a fully equipped operating theatre, an in-house laboratory and a physiotherapy gym. We offer 24 hours service.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Gbagada, LagosEmployment Type: Full-time

Responsibilities

Receiving patients and visitors and managing telephone calls.
Managing appointments- Scheduling appointments and keeping those appointments on time.
Assisting patients with completing necessary forms and documentation.
Managing the reception- Ensuring the waiting and reception areas are kept neat, clean and calm; reporting on any damage
Responsible for patient eligibility verifications with health maintenance organizations (HMO).
Comforting distressed patients- this may range from simply fixing any appointment issues that may arise, responding to distressed patients with compassion.
Ensure that patient right to confidentiality is maintained at all times.
Ensure that every person who visits the hospital, be it a patient or a visitor, leaves as a satisfied customer.
Processing billing and payments using Electronic Medical Records (EMR).
Acting as a liaison with patients and providers in a compassionate and kind manner.
Replying to inquiries in a detail-oriented and effective manner, while corresponding with phone calls within minimum rings

Qualifications and Skills Required

B.Sc / HND in a related field.
2-3 years of experience working in a medical facility is compulsory
Exceptional time management.
A genius organizer.
Dependability.
Outstanding interpersonal skills.
Strong technical receptionist skills.
Ability to work independently.
A brilliant communicator.

How to ApplyInterested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates living in Gbagada, Lagos and its environs should apply