Jobs
Ibis is an international hotel company owned by AccorHotels, a hotel holding company. AccorHotels is listed on the Paris Stock Exchange and was founded in 1967. Ibis opened its first hotel in 1974. The hotels are generally close to city centres, airports, beaches or railway stations.
We are recruiting to fill the position below:
Job Title: Food & Beverages ManagerLocation: Ikeja, LagosEmployment Type: Full-time
Job Description
Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
Is responsible for one area of the restaurant, in charge of organization, coordination and waiter service
Offers an attentive service to guests, adapting to any constraints
Heeds any remarks made by guests and ensures follow-up
Ensures respect of brand commitments
Conveys the image of the hotel
Takes part in the coordination in service operationsÂ
Organizes and supervises the work of the commis chefs, apprentices and interns
Provides a high standard of hospitality and service for guests in the F&B point of sale
Helps increase the restaurant’s revenue through his/her sales efforts
Ensures guest satisfaction in the area under his/her responsibility
Provides a friendly and personalized welcome for guests
Carries out and supervises the following tasks:
Setting up the point of sale and preparation areas
Cleaning and tidying the restaurant and preparation areas before and after closing
Before every work shift, finds out about dish composition and any shortages
Organizes work and adapts timing and relational behavior to suit fluctuations in numbers and types of clientele
Integrates newcomers to the restaurant teams)
Offers suggestions, advice to guests and sells the different services available
Increases revenue for the point of sale through additional sales techniques
Helps increase guest loyalty through quality of service
Ensures the equipment used remains in good condition
Manages his/her teams on a daily basis and generates a good working atmosphere
Helps train waiting staff, apprentices and interns
Is actively involved in meeting the department’s targets:
By respecting the procedures and internal audits applicable in the hotel
By increasing sales
Respects the invoicing and cash operations procedures
Respects the instructions and safety guidelines for the equipment used
Applies the hotel’s security regulations (in case of fire etc.)
Respects the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste etc.)
Helps manage crockery and appliances by avoiding breakages
May be asked to help with inventories, check deliveries and store food items
Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
Job Requirements
HND / BSc in Hotel Management or in any related field
Diploma or / and Certificate in Food and Beverage category in the related field
2 – 3 years working experience as a Restaurant Supervisor
Guest oriented, outgoing and service minded
Proficiency in the use of micros and other application programs
Honesty and loyalty
Motivational and interpersonal skills
Proficiency in communication and math skills
Ability to work in a team and supervise the subordinates
Quick decision making skills
RemunerationThe position comes with attractive remuneration and company benefits.
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How to ApplyInterested and qualified candidates should send their CV to this to: [email protected] using the job title as the subject of the mail