[Job Vacancy] Customer Service Representative at Nirvana Synergy Company Limited

Jobs

The Nirvana Synergy Company Limited is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works smart, has work place relationship and serve our client A+ quality every day.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Okota, LagosEmployment Type: Full-timeReports to: The Supervisor

Job Overview

The Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.

Responsibilities and Duties

Processing and closing sales and transactions satisfactorily
Building sustainable relationships and trust with customer accounts through open and interactive communication.
Meeting personal/customer service teamsales targets and call handling quotas.
Answering questions about company’s product and services
Collecting. Identifying and analyzing customer feedback and complaints
Following up with prospective and current customers on their use of our products in order to retain them
Developing and documenting knowledge into helpful content.

Job Requirements

Must have at least OND
Must be a good team player, possess good character traits and personality
Must have at least 2 years’ experience as a customer service representative
Must have the ability to multi-task, prioritize, and manage time effectively
Must have customer orientation and ability to adapt/respond to different types of characters
Must have excellent communication and presentation skills
Must live within Okota/Ago/Isolo and environs

SalaryN60,000 / Month

How to ApplyInterested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Deadline 8th June, 2023.