[Job Vacancy] Customer Service Executive at Proxynet Communications Limited

Jobs

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Lagos

Job Description

We need an experienced, responsible and trust worthy individual to fill this role of a Customer Service Officer (Front Desk)  
Only Female and must reside in Lagos

Responsibilities

Greet guests and provide them with superb customer service.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize and forward emails.
Maintain records and files.
Ensure the reception is neat, presentable, and equipped with all the necessary supplies
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.

Requirements

B.Sc Degree in any discipline. Customer Service certification would be an added advantage
Must have 4 to 5 years working experience.
Proven customer support experience
Track record of over-achieving quota
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Good Computer Skills
Must reside in Lagos and on the Mainland
Strong phone contact handling skills and active listening
Good Social Media Management Skills
Good Use of Office Package
Familiar with CRM systems and practices

How to ApplyInterested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  19th January, 2023.