[Job Vacancy] Client Relation Manager at Philban Consulting Limited

Jobs

Philban Consulting Limited is a recruitment and employment platform. We offer high-quality services to provide our clients with staff from various fields in different business sectors such as accounting, finance, front desk managers, office management, hospitality management, chefs, drivers, etc. Our services are affordable, very reliable and safe. We are just a phone call away. It is easy to understand that strong leaders and strong teams are directly linked to an organization’s success. Phil Ban has continued to help organizations maximize the potential of their human resources.

We are recruiting to fill the position below:

Job Title: Client Relation Manager

Location: Ikeja, LagosEmployment Type: Full-time

Job Responsibilities

Building and maintaining relationships with clients and key personnel within customer companies.
Conducting business reviews to ensure clients are satisfied with their products and services
Attending meetings with clients to build relationships with existing accounts.
Monitoring company performance against service level agreements and flagging potential issues.
Updating the records and reconciling client accounts.
Liaising with internal departments to ensure client needs are fulfilled effectively
Achieving client relationship targets and KPI’s as set by the Head of Department
Escalating and resolving areas of concern as raised by clients.
Carrying out client satisfaction surveys and reviews.
Any other duties assigned by management

Requirements

Candidates should possess a Bachelor’s Degree or HND
Must have 2 to 4 years job experience in Client Relationship management.
Recognized Degree and Certification.
Good proficiency in MS Office – Word, Excel, PowerPoint
Strong Verbal and Communication skills
Ability to work on long hours due to the nature of the project
Must have skills in problem solving
Must have fluency in English Language and any other local dialete.
Ability to Multi Task

SalaryN80,000 – N100,000 / Month.

How to ApplyInterested and qualified candidates should send their Cover Letter to: [email protected] or [email protected] using the Job Title as the subject of the email

Application Deadline 3rd January, 2023