[Job Vacancy] Customer Service Executive at Origin Tech Group Nigeria Limited

Jobs

Origin Tech Group is an Agricultural value-chain company providing within different industires. Our businesses span Agricultural and heavy-duty construction equipment, agriculturalmechanisation, furniture production, Automobile assemblyand Construction among others.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Surulere, LagosEmployment Type: Full-time

Job Description

Handle incoming phone traffic; ensuring callers get to the appropriate person to assist them, assist in scheduling customer appointments, updating customers on current repairs, etc.
Greet people that enter the office
Assist in preparing final billing
Manage repair schedule and distribute work load
Handle updating customers on the status of their vehicles at certain points in the repair process
Prepare folders for delivery of vehicles back to customers
Assist in final delivery of vehicles back to customers; walk them through the repairs and paperwork.

Requirements

Bachelor’s Degree in an Engineering related field.
3 – 5 years of experience in automotive aftersales.
Strong written and verbal communication skills.
Excellent organisational skills, willingness to learn and work.
Excellent communication and time management skills.
A computer literate with proficiency in all Microsoft Office applications especially Microsoft Excel.
Proven record of success in customer-facing roles and in providing customer services.
Basic automobile/technical knowledge and skills.

How to ApplyInterested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Application Deadline 26th September, 2023.