[Job Vacancy] Customer Service Representative at Chef Eros and Co.

Jobs

Chef Eros & Co is a certified food brand that is fully integrated in cooking, baking, mixology, shopping and catering through subsidiaries that bear the needs of their target audience in mind. We are a true touch of Nigerian Luxury.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki Phase 1, LagosEmployment Type: Full-time

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.

Requirements

Candidates should possess an OND / HND / B.Sc Degree with 2 – 4 years relevant work experience.

He/She must have:

Problem-Solving Skills
Product/Service Knowledge
Product/Service Knowledge
Strong Time Management.
Ability to work under pressure.
Effective use of polite phrase and know how to seal order.
Clear Communication
Friendly Attitude
Empathy
Business Acumen

SalaryN50,000 – N60,000 Monthly.

How to ApplyInterested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.OrSubmit in person to Chef Eros & Co on Thusdays by 10am at:14B, Kafayat Abdulrazaq Street,Off Fola Osibo Road, Lekki Phase 1,Lagos State.

Note: Interested candidate must live close to Lekki Phase 1 or Island

Application Deadline 13th April, 2023.