[Job Vacancy] Customer Service Representative at HRLeverage Africa Limited

Jobs

HRLeverage delivers excellent spectrum of HR Business Solutions and strategic management support services through a customs built approach for organisations.As a premium professional HR Boutique firm domicile in Africa, with our global partners, we leverage on technology in providing a one-stop human resources services to various industries in terms of Staffing, Outsourcing, Executive search and recruitment, HR advisory, HR4SMEs, Expatriate management.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikoyi, LagosEmployment Type: Full-time

Job Description

Customer Service Representative is regarded as one of the most important positions to our client, and a great way to start your adventure with them.
Many of their managers started on the sales floor. On the sales floor, it’s all about excellent customer service.
As a Customer Service Representative, you’re a multi-tasker who enjoys being on your feet. You’re also a positive, friendly person with a fantastic sense of style.
You have great organizing skills and enjoy working with a team of people who are just as outgoing and interested in African art and culture as you are.

Responsibilities

Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services).
Answer customers’ questions about specific products/services.
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Conduct price and feature comparisons to facilitate purchasing.
Cross-sell products.
Ensure racks are fully stocked.
Manage returns of merchandise

Requirements

High School Degree.
B.Sc in Marketing or related field is a plus.
2 – 3 years work experience.
Basic math skills.
Track record of achieving sales quotasExcellent communication skills, capable of building trusting relationships.
Ability to perform in fast-paced environments.
Flexibility to work various shifts.
Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
Understanding of the retail sales process.
Familiarity with consumer behavior principles.
Knowledge of inventory stocking procedures

SalaryN80,000 monthly

How to ApplyInterested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  21st January, 2023.