[Job Vacancy] Data / Voice Roaming IREG Engineer at Airtel Nigeria

Jobs

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: Data / Voice Roaming IREG Engineer

Location: Lagos, Nigeria (On-site)Job type: Full-timeCareer level: Mid-Senior level

Job Purpose

This job holder is expected to act for technical requirements in the area of Core and Roaming services.
Be involved in activation of Roaming services with new Operators worldwide, periodical tests and new test according to the changes or improvement of new numbering/routing plan.
Ensure regular Governance & Roaming KPI’s are delivered as defined Targets.

Key Accountabilities

Ensure and Maintain Roaming Performance for Voice/Data/SMS KPIs.
Roaming service activation & Troubleshooting. Configuration and Testing activity.
IREG tests preparation and execution as per business defined targets
Proactive checks and analysis as per Roaming Dashboard Activities defined and drive improvement actions in close coordination with Roaming Manager
Monitoring of Roaming Inbound and Outbound Traffic
Regular Configuration audit and implement service gaps
Regular SIM audits and sign OFF with Roaming Manager to avoid any Potential Frauds
Understand the roamers performance by managing roaming tests,
Suggest and implement the right solutions in order to keep the roamers and to improve the roaming traffic,
Roaming statistics database for reference,
Roaming Traffic analysis and improvement action plan to be driven
Technical guidance and QoS Monitoring thru effective usage of Roaming Suite and other related products
Drive and Deliver Roaming Products and Solutions to enhance customer delight & Roaming Revenue
Ensure Weekly Governance with Business, IT and RA to review the status of new launches, Customer complaints & Frauds
Track and Review Roaming TT,CR,IREG test, Dashboard
IR Database management and SIM management

Detailed and Effective Documentation:

Ensure all documentation are stored in Central location with Unique ID and Version, regularly updated pertaining to:

Solution Design, HLD,LLD, Acceptance Docs, Roaming Database, Capacity & Utilizations for the Roaming Suite
NCP & Project Related document
New Roaming Products
Roaming N/W KPI & SLA
Roaming IR Database
SIM Management Doc

Vendor/Partner Management:

Technical relationship with Roaming partners
Ensure Response to the Roaming Partners Queries/Issues

Time management:

Prioritize self-workload as required to meet the fluctuating demands of business and requirements from other stakeholders.

Educational Qualifications & Functional / Technical Skills

Bachelor / Master’s Degree Telecommunication / Electronic Engineering / Computer Science
Detailed working Telecommunications Knowledge
Analytical and Presentation skills

Relevant Experience:

5 – 7 years of Work Experience on an Telco Roaming/Settlement Systems
Good project management knowledge
Experience in measuring and analyzing network KPI ‘key performance indicators’
Networking roaming experience,
Experience in Core/Radio Network, GSM.

Other requirements (Behavioural etc.):

Personal Integrity and good interpersonal relationship
Must have excellent organizational and communication skills.
Self-motivational skills
Good analytical and problem solving skills.
Good practical skills in troubleshooting and fault resolution for supporting operations teams as an escalation point
Highly organized and good at implementation
Time management skills with commitment to project timelines.

How to ApplyInterested and qualified candidates should:Click here to apply

Note

Only shortlisted candidates will be contacted.
We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender. 
All employment opportunities are decided on the basis of qualifications, merit and business need